It’s Raining Sales: Hygeia HMO Announces First Ever Black Friday Sales.

It’s Raining Sales: Hygeia HMO Announces First Ever Black Friday Sales.   Hygeia HMO, the leading Health Management Organization in Nigeria, will be having its first Black Friday sales. The sales are aimed at ensuring all Nigerians have access to quality and affordable healthcare. For the first time, the brand is inviting shoppers to participate […]

Customer Feedback as a CEM Strategy for Business Growth – Hygeia HMO case study

Ubong Nkanta, our Customer Experience maestro recently spoke at the CX West Africa Summit 2019 on “Customer Feedback as a CEM Strategy for Business Growth”. You can get a copy of the presentation here. PDF All our customers depend on us to not only be responsive but to very adaptable to accommodate their access to […]

The Best Hospitals in Nigeria Q3 2018

Hygeia HMO wfd12 Best Hospitals In Nigeria Q3 2018

We recently started polling our members and asked them to rate their experience at each of our partner hospitals through our daily “Voice of the Customer” process. This was to help us ensure that our members are constantly getting the best care available and to be able to identify & de-escalate any problems quickly. We […]

Hygeia HMO Is Nigeria’s HMO Brand Of The Year

Hygeia HMO has been announced as the 2018 winner of the HMO Brand of the Year Award by the Institute of Brand Management of Nigeria. According to the Institute, the award was earned by Hygeia HMO for the significant improvement in market affinity and awareness of the Hygeia brand. “As brand practitioners ourselves, we were […]

The Patients’ Bill Of Rights

The Consumer Protection Council has introduced the Patients’ Bill of Right (PBOR) to set acceptable standards for health services delivery. As an Hygeian, your optimum satisfaction is our focus and we are delighted to be able to share these rights with you: Right to relevant information This is to ensure that you understand any diagnosis, […]

Hygeia HMO Commemorates Breast Cancer Awareness Month

Hygeia HMO celebrated the 2017 October Breast Cancer Awareness month with its staff in its Lagos office. Themed casual pink, staff were clad in pink or a touch of pink to commemorate the 2017 Breast Cancer month. Staff were given an in-depth health talk of the importance of breast cancer awareness and the strong message […]

Hygeia Holds Healthcare Stakeholders Conference 2017

Nigeria’s foremost Health Maintenance Organisation Hygeia, held its 2017 Healthcare Stakeholders Conference on the 7th of September at Four Points by Sheraton, Lagos. The Conference themed “Improving Healthcare Quality in Nigeria: Be a Part of the Solution” was focused on creating awareness and starting conversations around healthcare issues with key Stakeholders from the industry present. […]

Alcohol and Loving Your Liver

We’ve heard it before, too much alcohol is bad for you but what is that really about? Alcohol and your liver, do the two really go together? The truth is the human liver is quite sturdy and can cope with a small amount of alcohol. What is Alcohol? Alcohol although classified as a depressant, the […]