Customer Feedback as a CEM Strategy for Business Growth – Hygeia HMO case study

Ubong Nkanta, our Customer Experience maestro recently spoke at the CX West Africa Summit 2019 on “Customer Feedback as a CEM Strategy for Business Growth”. You can get a copy of the presentation here. PDF All our customers depend on us to not only be responsive but to very adaptable to accommodate their access to […]

Men’s Health: Cardiovascular Disease

Men’s Health: Cardiovascular Disease Some say men are “endangered species” with a statistic pointing out that, on average, men die five years earlier than women. While there are many factors that influence this statistic, we will look at one big contributor to male mortality – cardiovascular diseases. There is a truism that says “men put […]

What To Do If Someone You Love is Considering Suicide

Every 40 seconds, one person commits suicide and close to 800,000 people die due to suicide every year. Suicide is a global phenomenon and occurs throughout the human lifespan. It is the second leading cause of death among 15-29 years old globally. There are indications that for each adult who died by suicide, there may […]